Serve as a geographically based retail arm of the sales team
Accountable for driving the selling, merchandising and distribution efforts at store level
Ensure customer agreements are executed and upheld
Drive distribution & share growth through shelving, new item, void closure and reset activity
Sell against promotional and incremental opportunities to achieve revenue targets
Price monitoring and management
Direct, monitor, and assist agency relationships at store level
Partner with the Kraft Heinz Customer Sales Management team to align on retail-specific priorities and expectations
Proactively communicate store level feedback and strategic opportunities with internal partners

Ability to work with autonomy with minimal supervision
Valid Driver's License including a favorable driving record
Ability to be present and working in stores as early as 7:30AM Monday
Friday based on business needs
Ability to be available to work during the weeks leading up to days of critical business need
Exemplary interpersonal skills and ability to communicate/negotiate/relationship build with key contacts both internally and externally
Ability to use statistical skills to identify/evaluate/communicate category performance and store results/opportunities
Previous selling, merchandising or customer service experience is preferred
Experience in the CPG Industry preferred – grocery channel experience highly preferred
Ability to demonstrate prioritization skills and multi-tasking capabilities

Coverage for employees (and their eligible dependents) through affordable access to healthcare
Protection and saving for the future with tailored plans
Events, resources, and learning opportunities for physical, social, emotional, and financial well-being
Paid Time Off
Company Holidays
Leave of Absence
Flexible Work Arrangements
Recognition
Training
401k

Customer Retail Manager

Key skills