Process Manager, Pharmacy Benefit Management

Role Overview

• Independently Manage ongoing projects including:
• Contributing to work assigned
• Moving project forward through project plan
• Managing client deliverables
• Prepare documents and reports to support Vendor Procurement project activity
• Assist in the development of project strategies
• Assess project risks and issues with suggested solutions
• Prepare documents and reports to support Vendor Procurement project activity
• Maintaining and monitoring project plans, schedules, and resources for their Portfolio of accounts
• Organizing and attending stakeholder meetings:
• Chair and facilitate meetings where appropriate
• Documentation of action items and decisions from meetings
• Preparation of presentation materials for meetings
• Providing administrative support as needed
• Participate in the development of initiatives and team projects that enhance the quality and efficiency of our services

Requirements

• Bachelor’s degree or relevant experience
• Proficiency with Microsoft Excel, Word, Outlook, and PowerPoint
• Strong analytical, problem-solving, organization, critical thinking, and time management skills
• Excellent attention to detail and quality
• Desire to be proactive and create a positive experience for others
• 3+ years of experience and understanding of the PBM (pharmacy benefit management) industry
• Ability to learn quickly and work on multiple projects simultaneously
• Ability to work creatively, both independently and as part of a team
• Exceptional verbal, written and presentation skills
• Ability to work on tight deadlines
• Ability for some travel (5%)

Benefits

• Generous Paid Time off
• Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early close days
• Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
• Generous employee referral bonus program of $1,500 per hired referral
• Quarterly employee recognition program for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
• Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
• Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
• Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
• Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
• 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
• EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
• We’re in the top 10 of property/casualty agencies according to “Insurance Journal”