The BDC coordinates between dealers, BDMs, and internal teams, emphasizing responsiveness, consistency, and operational excellence to free BDMs for strategic selling, without revenue, pricing, strategy, forecasting responsibilities.
For Sales Support, the BDC should provide daily coordination for BDMs, prepare materials and logistics for meetings/trainings/events, execute sales programs, and minimize administrative tasks.
For Dealer Support, the BDC should respond promptly to inquiries, assist with onboarding and documentation, route issues, and communicate consistently without overriding BDM ownership.
For Cross-functional Collaboration, the BDC should connect Sales with Customer Experience, Operations and Marketing, track resolutions, and share timely information.
For CRM/reporting, the BDC should maintain records/tracking, support leadership needs, and ensure data integrity. Uphold professional standards with a care-first mindset, building trust through reliability, detail, and positive representation.
Requirements
1-3 years in sales support/operations
Bachelor's degree in business, marketing or related field preferred
Proficiency in CRM (e.g, HubSpot, Salesforce) and Microsoft Office
Strong organizational/customer-service skills
Outdoor products/home improvement experience a plus
Benefits
Top-tier benefits – Medical, dental, vision, life, and disability
Enjoy our Flexible Time Off (FTO) program designed to support work–life balance (excludes new hires in Illinois).
Paid parental leave
401(k) with company match
Training and career development – we love to promote from within
Wellness programs and exclusive product discounts
Culture that values independence, ownership, and performance