Instructional Designer – Life Sciences

Role Overview

• You will work across WLH practice areas to design learning materials used by commercial, medical, and executive teams.
• Independently lead client discovery and needs analysis conversations with commercial, medical, and executive stakeholders
• Translate ambiguous business challenges into clearly defined performance gaps and learning objectives
• Convert meeting discussions into structured project plans, timelines, and deliverable roadmaps
• Align learning strategies to measurable business outcomes and behavior change
• Serve as a strategic thought partner to consultants and client leads
• Design and develop comprehensive learning solutions across formats, including:
• Instructor-led and virtual facilitator guides
• Participant workbooks and applied tools
• Executive-ready PowerPoint presentations
• Playbooks and job aids
• Case studies and scenario-based exercises grounded in pharma realities
• Learning journeys and reinforcement strategies
• Microlearning and digital modules (Articulate Storyline/Rise)
• Change, capability, and launch toolkits
• Create detailed storyboards and design documentation for eLearning development
• Ensure all content is accurate, structured, compliant, and aligned to regulatory guardrails
• Incorporate adult learning principles and behavior-change methodologies into all deliverables
• Elevate visual, narrative, and instructional quality across materials
• Navigate medical, legal, and regulatory (MLR) review processes with precision and professionalism
• Revise materials as needed, based on stakeholder and legal feedback while maintaining instructional integrity
• Ensure claims, language, and examples are compliant with pharmaceutical standards
• Demonstrate working knowledge of pharmaceutical commercialization, field roles, product launches, and brand strategy
• Manage multiple concurrent projects with clear documentation and version control
• Communicate proactively with internal and external stakeholders regarding timelines and risks
• Collaborate with subject matter experts to extract content efficiently and accurately
• Operate comfortably within agency-style timelines and fast-paced client environments
• Contribute to internal process improvement and learning innovation initiatives

Requirements

• 5+ years of instructional design experience, with significant experience in pharmaceutical or life sciences environments
• Agency or consulting-side experience supporting pharmaceutical clients strongly preferred
• Demonstrated experience translating business needs into structured learning strategies
• Proven ability to independently lead client calls and facilitate needs analysis discussions
• Experience supporting commercial, medical affairs, or executive-level audiences
• Strong understanding of adult learning theory, performance consulting, and behavior-change principles
• Experience working within regulated environments and MLR review processes
• Bachelor’s degree required; advanced degree in Instructional Design, Education, Organizational Development, or related field preferred
• Advanced proficiency with Articulate 360 (Storyline and Rise)
• Strong PowerPoint design expertise, including executive-ready formatting
• Experience with LMS platforms (SCORM packaging, upload, tagging, versioning)
• Familiarity with multimedia editing tools and digital asset development
• Strong document management and version control discipline
• Professionalism: Demonstrates a high degree of professionalism by treating clients and colleagues with respect, keeping commitments, building trust, working with integrity, and upholding organizational values.
• Strategic Thinking: Able to connect business strategy to learning interventions, anticipate stakeholder needs, and design solutions that drive measurable outcomes.
• Structured & Analytical: Organizes complex information logically and builds clear, sequential learning experiences from ambiguous inputs.
• Communication: Exceptional written and verbal communication skills; able to produce executive-ready materials and facilitate productive working sessions.
• Adaptability: Thrives in fast-paced, client-facing environments with evolving priorities and tight timelines.
• Collaboration: Partners effectively with consultants, strategists, SMEs, and clients to produce cohesive, high-quality deliverables.
• Detail Orientation: Maintains rigorous attention to clarity, compliance, and version control across all materials.

Benefits

• Competitive compensation models (salaried and hourly options)
• Signing bonus for every role
• Remote-first culture with flexible scheduling and no relocation requirement
• Comprehensive medical coverage with 50% of employee premiums covered
• Flexible prescription services and 24/7 virtual care access
• 401(k) with a 3% employer match
• Generous paid time off for salaried team members to rest and recharge, including paid holidays and 2+ religious holidays (as applicable and with pre-approval required)