You will work across WLH practice areas to design learning materials used by commercial, medical, and executive teams.
Independently lead client discovery and needs analysis conversations with commercial, medical, and executive stakeholders
Translate ambiguous business challenges into clearly defined performance gaps and learning objectives
Convert meeting discussions into structured project plans, timelines, and deliverable roadmaps
Align learning strategies to measurable business outcomes and behavior change
Serve as a strategic thought partner to consultants and client leads
Design and develop comprehensive learning solutions across formats, including:
Instructor-led and virtual facilitator guides
Participant workbooks and applied tools
Executive-ready PowerPoint presentations
Playbooks and job aids
Case studies and scenario-based exercises grounded in pharma realities
Learning journeys and reinforcement strategies
Microlearning and digital modules (Articulate Storyline/Rise)
Change, capability, and launch toolkits
Create detailed storyboards and design documentation for eLearning development
Ensure all content is accurate, structured, compliant, and aligned to regulatory guardrails
Incorporate adult learning principles and behavior-change methodologies into all deliverables
Elevate visual, narrative, and instructional quality across materials
Navigate medical, legal, and regulatory (MLR) review processes with precision and professionalism
Revise materials as needed, based on stakeholder and legal feedback while maintaining instructional integrity
Ensure claims, language, and examples are compliant with pharmaceutical standards
Demonstrate working knowledge of pharmaceutical commercialization, field roles, product launches, and brand strategy
Manage multiple concurrent projects with clear documentation and version control
Communicate proactively with internal and external stakeholders regarding timelines and risks
Collaborate with subject matter experts to extract content efficiently and accurately
Operate comfortably within agency-style timelines and fast-paced client environments
Contribute to internal process improvement and learning innovation initiatives
Requirements
5+ years of instructional design experience, with significant experience in pharmaceutical or life sciences environments
Agency or consulting-side experience supporting pharmaceutical clients strongly preferred
Demonstrated experience translating business needs into structured learning strategies
Proven ability to independently lead client calls and facilitate needs analysis discussions
Experience supporting commercial, medical affairs, or executive-level audiences
Strong understanding of adult learning theory, performance consulting, and behavior-change principles
Experience working within regulated environments and MLR review processes
Bachelor’s degree required; advanced degree in Instructional Design, Education, Organizational Development, or related field preferred
Advanced proficiency with Articulate 360 (Storyline and Rise)
Strong PowerPoint design expertise, including executive-ready formatting
Experience with LMS platforms (SCORM packaging, upload, tagging, versioning)
Familiarity with multimedia editing tools and digital asset development
Strong document management and version control discipline
Professionalism: Demonstrates a high degree of professionalism by treating clients and colleagues with respect, keeping commitments, building trust, working with integrity, and upholding organizational values.
Strategic Thinking: Able to connect business strategy to learning interventions, anticipate stakeholder needs, and design solutions that drive measurable outcomes.
Structured & Analytical: Organizes complex information logically and builds clear, sequential learning experiences from ambiguous inputs.
Communication: Exceptional written and verbal communication skills; able to produce executive-ready materials and facilitate productive working sessions.
Adaptability: Thrives in fast-paced, client-facing environments with evolving priorities and tight timelines.
Collaboration: Partners effectively with consultants, strategists, SMEs, and clients to produce cohesive, high-quality deliverables.
Detail Orientation: Maintains rigorous attention to clarity, compliance, and version control across all materials.
Benefits
Competitive compensation models (salaried and hourly options)
Signing bonus for every role
Remote-first culture with flexible scheduling and no relocation requirement
Comprehensive medical coverage with 50% of employee premiums covered
Flexible prescription services and 24/7 virtual care access
401(k) with a 3% employer match
Generous paid time off for salaried team members to rest and recharge, including paid holidays and 2+ religious holidays (as applicable and with pre-approval required)