Clinical Sales Specialist – Oncology

Role Overview

• Provides clinical training to various groups such as Sales Representatives, Tech Teams, Merit employees, Cath lab and Radiology staff, and physicians on all Merit products.
• Answers clinical questions from doctors, technicians, sales representatives, etc.
• Works with Sales Representatives in the field or customers to do evaluations and consultations or obtain complaint information.
• Follows up on previous product evaluations and conversions or complaints that require additional information.
• Establish relationships and builds confidence among lab staff, physicians, Sales Representatives, and customers.
• May ensure clinical details involving customer complaints are documented.
• May attend meetings to help determine which events/incidents require notification to regulatory authorities.
• Liaison between the lab/customers and Sales Representatives.
• May conduct assessment testing to ascertain the skill level and ability of those individuals being trained, and develop training curriculums and programs to improve knowledge, skill, and ability.
• Conducts ongoing staff training and provide clinical feedback to resolve customer related issues.
• Works in the field to support and train clinicians on the use of Merit products and to troubleshoot product related issues in the field.
• May assist with the roll out of new products, including educating the Sales Representatives on the features and benefits.
• Provides information on new technologies, procedures and changes in the medical device industry.
• May develop product training and procedural materials.
• May develop programs for labs to obtain CEU credits, in conjunction with an independent outside accredit firm.
• Works with the T.I.A. Department to improve existing products and the development of new products.
• May make presentations at Regional and National meetings regarding new products, procedures, and customer complaint requirements.
• Performs other related duties and tasks as required.

Requirements

• Education and/or business experience equivalent to a related Bachelor's Degree.
• A minimum of five years of hands-on medical experience.
• Education and clinical experience equivalent to a Registered Nurse or Certified Cardiovascular or Radiology Technician preferred.
• Medical product sales and sales training experience preferred.
• Excellent communication skills and the ability to analyze feedback in a training environment to develop strategies to improve knowledge, skills, and abilities.
• A thorough understanding of training and development techniques.
• Good analytical skills and the ability to understand complex issues.
• Excellent organizational skills and the ability to coordinate large programs.
• Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs.

Benefits

• Medical/Dental & Other Insurances (eligible the first of month after 30 days)
• Low Cost Onsite Medical Clinic
• Two (2) Onsite Cafeterias
• Employee Garden | Gardening Classes
• 3 Weeks' Vacation | 1 Week Sick-Time | Paid Holidays
• 401K | Health Savings Account