Lead operational planning and execution across assigned DigITs verticals, with a focus on enterprise technology and critical infrastructure delivery
Oversee development and rollout of IT Financial Management (ITFM) processes, including budgeting, forecasting, cost transparency, and TCO management
Partner with VP /SVP level leaders to translate technology needs into actionable business plans aligned with organizational priorities
Drive vendor engagement strategy, enabling consistent evaluation, negotiation, and performance oversight across the IT portfolio
Coordinate contract lifecycle activities to ensure compliance, risk mitigation, and value optimization for technology spend
Provide oversight of operational reporting, including financial performance, variance management, and quarterly business review inputs
Identify cost-optimization opportunities and lead measurable initiatives that increase efficiency and reduce operational waste
Ensure tooling and digital enablement services are effectively implemented to support business operations and ITFM capabilities
Lead, coach, and support team members, including full-time staff and contractors, to ensure consistent service delivery across verticals

10+ years of experience in IT business operations, finance, or technology management roles
Demonstrated experience supporting enterprise-scale technology verticals (Infrastructure experience strongly preferred)
Proven ability to lead IT financial management processes, including budgeting, forecasting, and cost modeling
Strong background in vendor management, sourcing coordination, and contract negotiation
Proficiency with financial modeling, cost analysis, and technology investment evaluation

Director, IT Business Operations

Key skills