Develop and execute account strategies to drive revenue and customer satisfaction.
Maintain and grow relationships with key stakeholders, decision-makers, and executives within client organizations.
Identify upselling and cross-selling opportunities to expand existing accounts.
Meet and exceed sales quotas and business growth objectives.
Analyze market trends, customer needs, and competitor activities to refine sales strategies.
Work closely with marketing, product, and customer success teams to develop tailored solutions for clients.
Conduct business reviews with clients to ensure alignment with their long-term goals.
Ensure favorable terms for both the company and clients while maintaining long-term partnerships.
Serve as the primary point of contact for strategic accounts, ensuring seamless communication.

Proficiency in Skye
Strong communication skills, both written and verbal
Ability to build and maintain relationships with a variety of stakeholders (customers, courts, attorneys, sheriffs, etc.)
Comfortable handling a high volume of phone communication
Strong organizational skills with the ability to manage multiple priorities
Ability to analyze data and apply insights to customer-focused strategies
Proficiency in Microsoft Word and Excel
Experience with tools such as Metabase, Jira, or AI platforms is a plus, but not required
2+ years of experience in Account Management or a related role

Strategic Account Executive

Key skills