Driving the evolution of Genesys.com as a high-performance, globally scalable digital platform.
Shape how millions of users experience the Genesys brand, products, and customer engagement capabilities.
Own the end-to-end strategy, architecture, and execution of the enterprise web platform.
Ensure it delivers measurable impact across demand generation, customer experience, and brand engagement.
Lead modernization initiatives, introduce emerging technologies, and elevate platform performance.
Oversee hosting strategy, infrastructure performance, and CI/CD pipelines.
Strengthen platform security and governance and manage risk compliance requirements.
Lead and develop a global engineering organization, fostering technical excellence.

12+ years of experience in web development, including 5+ years leading engineering teams
Deep expertise in enterprise WordPress development, including custom themes, plugins, and large-scale implementations
Strong proficiency in PHP, JavaScript, HTML5, CSS, APIs, and modern web architectures
Demonstrated experience managing high-traffic, enterprise-level web platforms
Strong knowledge of hosting environments, DevOps practices, CI/CD pipelines, and release management
Expertise in performance optimization, caching strategies, CDN configuration, and Core Web Vitals
Experience implementing technical SEO and accessibility standards such as WCAG and ADA
Proven success leading distributed or global engineering teams

Director, Web Engineering

Key skills