Key skills
LeadershipProject ManagementCommunicationCollaboration
About this role
Role Overview
- Conduct structured clinic readiness assessments across designated clinics in your assigned territory
- Identify operational gaps and resource constraints affecting patient access
- Co-create tailored readiness action plans with clinic leadership
- Share best practices across clinics to promote consistency and scalability
- Partner with clinics to implement process improvements that shorten time-to-initiation and improve throughput
- Identify and nurture internal champions within clinics to sustain change
- Provide tools and templates to support workflow optimization
- Work in close alignment with KAMs/Commercial Field team and PSP Operations
Requirements
- Bachelor’s degree in nursing, pharmacy health administration, or related discipline; advanced degree preferred.
- Experience in hospital/clinic operations, patient access programs, or rare disease enablement.
- Deep understanding of patient support program processes, access pathways, and multidisciplinary care models.
- Demonstrated ability to lead cross-functional collaboration with HCPs, nurses, and administrators.
- Familiarity with IMC Code, patient privacy, and non-promotional compliance standards.
- Excellent communication, facilitation, and project management skills.
Benefits
- Health Systems Partner role supports operational readiness for clinics and hospitals
- Opportunity to work remotely or in specific locations in Canada