Review, analyze, and evaluate business systems and user needs to document highly complex system requirements.
Develop and maintain highly complex system documents to convey business requirements, support efficient system design, and uphold quality standards.
Develop test plans and liaise with end users to complete user acceptance testing to validate new and existing system functionality.
Analyze program policies and procedures to determine their effect on automated systems and system functional areas.
Serve as a liaison between business and IT teams by providing consultation, documentation, and direction on analysis, design, configuration, testing, and policy implementation within systems.
Reengineer existing system processes and identify new applications of technology to meet business needs.
Identify and communicate potential risks and difficulties at all stages; propose and design strategies to mitigate or avoid them.
Keep all stakeholders informed through the distribution of project information and project status reports.
Facilitate the service request life cycle through customer-related service request responses, business requirements coordination, technical specifications and related artifacts review, and monitor system integration and user acceptance testing prior to implementation.
Requirements
8 years of experience as a Business Analyst, Systems Analyst, or in similar roles.
5 years of experience with agile methodology, user story analysis, and serving as a liaison between Business and IT teams.
1 year of experience with the Texas Automated Nutrition System (TANS).
1 year of experience writing system requirements in compliance with federal child nutrition programs operated by the Texas Department of Agriculture (TDA).
Must be able to pass a background check.
May require additional background checks as required by projects and/or clients at any time during employment.
Exceptional interpersonal skills with the ability to communicate in a clear, professional, and articulate manner.
Exceptional verbal and written communication skills.
Excellent organizational, analytical, and problem-solving skills with high-level attention to detail.
Ability to analyze systems and procedures.
Strong multitasking skills with the ability to manage multiple design streams across concurrent work effort.
Must be self-motivated and able to work well independently as well as on a multi-functional team.
Ability to handle sensitive and confidential information appropriately.
Benefits
Medical, Dental and Vision Insurance
Wellness Program
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Short-Term and Long-Term Disability options
Basic Life and AD&D Insurance (Company Provided)
Voluntary Life and AD&D options
401(k) Retirement Savings Plan with matching after one year