Own the execution of enterprise vendor management standards, frameworks, and tools—driving deliverables from concept through implementation in partnership with the AVP.
Drive consistent adoption of core practices, including: Vendor segmentation and tiering
Performance management
Governance forums and cadence
Issue management and remediation practices
Serve as a primary point of contact for vendor managers—owning questions, removing roadblocks, and ensuring actions are driven to closure.
Help vendor managers interpret and apply enterprise standards in practical, business-relevant ways.
Support onboarding, training, and ongoing enablement through communities of practice, knowledge sharing, and best-practice exchange.
Partner with Third-Party Risk Management (TPRM) to integrate risk considerations into vendor management practices and coordinate audit, regulatory, and issue management activities.
Partner with Procurement, Legal, Finance, and business stakeholders to resolve escalations related to vendor performance, service delivery, compliance, and improvement opportunities.
Support vendor management reporting, dashboards, and insights to drive ongoing maturity improvements across the vendor management lifecycle.
Lead cross-functional execution on initiatives and escalations—setting clear next steps, tracking progress, and driving timely completion.
Prepare materials, analysis, and recommendations for senior leadership.
Build strong working relationships across LOBs, functions, Procurement, and Risk teams.
Requirements
8+ years of experience in vendor management, procurement, or related role within a complex corporate environment; experience in financial services or insurance industry a plus
Proven track record aggregating, analyzing, and translating vendor performance data into insights and actions
Strong problem-solving, communication, and stakeholder management skills; able to influence across levels without direct authority
Experience developing and maintaining vendor management policies, standards, processes, roles, and responsibilities
Proficient in vendor management frameworks with a strong strategic and execution mindset
Familiarity with change management and continuous improvement methodologies
Innovative, curious mindset with an interest in modern technologies and data-driven approaches
Ability to operate effectively in a matrixed environment, working independently, taking ownership, and partnering collaboratively to drive outcomes to completion
Bachelor's degree or equivalent work experience.
Benefits
Other rewards may include short-term or annual bonuses