Manage an extremely active calendar for the CUO, including appointments; filter and prioritize meetings and phone calls; proactively engage with others with minimal oversight.
Work closely and effectively with the CUO to keep them well-informed of upcoming commitments and responsibilities and ensure full preparation for meetings.
Prepare and coordinate materials for meetings of significance (i.e. external/internal presentations, Board Meetings, etc.).
Communicate on behalf of the CUO, providing effective and accurate updates, presentations, and announcements within and outside the organization leveraging the most efficient and effective technologies.
Establish and maintain executive routines, tracking key initiatives, deliverables, and deadlines for the executive team.
Serve as a liaison between the CUO, executives and senior leaders, ensuring timely follow-through and execution of strategic priorities.
Oversee domestic and international travel arrangements, including itineraries, logistics, and expense reporting in compliance with company policies.
Partner with event planning teams to coordinate executive events, including on-site support as needed.
Prepare and edit presentation materials and ensure availability.
As needed, produce ad hoc reports and manage special projects (outline project needs, work with various groups to acquire necessary data, provide analysis and recommendations).
Handle highly sensitive information and matters at the C-level and Senior Leadership with a mature, sophisticated approach to information security, data privacy, and confidentiality—exercising sound judgment, tact, and discretion while recognizing time-sensitive implications.
Build rapport and relationships with domestic and international employees and all functional partners, as well as the administrative assistant community representing the executive office with professionalism.
Develop best practices for other administrative staff within Global Specialty and serve as a leader and role model within that administrative community.
Requirements
8+ years of progressively responsible administrative or executive support experience, including direct support to senior executives (SVP/EVP or equivalent).
Demonstrated experience managing highly complex executive calendars, travel, and expenses in a fast‑paced, high‑visibility environment.
Proven ability to operate with high autonomy, sound judgment, and minimal direction.
Exceptional organizational, prioritization, and problem‑solving skills.
Experience handling highly sensitive and confidential information with discretion and professionalism.
Strong executive presence, emotional intelligence, and the ability to influence and partner effectively across senior leadership and enterprise stakeholders.
Advanced proficiency with Microsoft 365 tools (Outlook, Teams, SharePoint, PowerPoint, Excel).
Ability to thrive in a fast‑paced, high‑visibility, and confidential environment.