P/T Admin Assistant

The Administrative Assistant provides comprehensive administrative and customer service support to the management office. This role is responsible for handling incoming calls, assisting walk-in clients, processing tenant evaluations, managing access systems, and maintaining accurate records related to work orders, violations, and ARB applications. The ideal candidate will be detail-oriented, organized, and possess excellent communication and multitasking skills.

Key Responsibilities:

• Answer and direct incoming phone calls professionally and efficiently.
• Greet and assist walk-ins regarding access items such as clickers, stickers, fobs, and keys.
• Provide general information and assistance to residents, vendors, and visitors.
• Maintain organized records of tenant evaluations, work orders, violations, and ARB (Architectural Review Board) submissions.
• Prepare and process correspondence, notices, and reports as needed.
• Assist with scheduling appointments, meetings, and inspections.
• Program and maintain gate access systems and databases.
• Issue and track access devices (fobs, stickers, clickers, etc.) for residents and vendors.
• Receive, log, and assign work orders to appropriate personnel or vendors.
• Follow up on pending work orders to ensure timely completion.
• Assist in monitoring and processing community violations and related communications.
• Support ARB submissions by receiving applications, verifying completeness, and updating status logs.