Revenue Lead, ROPS

Role Overview

• Research and resolve high complexity collection account balances according to DaVita policies
• Provide ongoing training and guidance for Revenue Specialist teammates
• Perform data trending analysis and quality assurance reviews
• Review weekly and monthly key metrics to identify trends and areas of focus
• Identify payer trends and resolve billing or claim exceptions
• Escalate issues as needed and provide recommendations
• Act as resource for teammate’s questions and assist with issues
• Train new teammates and identify training opportunities
• Recommend changes on collection teams, tools, policies and procedures

Requirements

• High School diploma or equivalent required
• Two to four years’ experience in healthcare reimbursement and revenue cycle management preferred
• Intermediate proficiency in MS Excel, Word and PowerPoint

Benefits

• Medical, dental, vision
• 401(k) match
• Paid time off
• PTO cash out
• Family resources
• EAP counseling sessions
• access Headspace®
• backup child and elder care
• maternity/paternity leave