Process a wide array of HR needs including employee inquiries and HR functional processes.
Create and maintain accurate employee data in the HR system, ensuring compliance with company policies and data integrity standards.
Address confidential, complex and time sensitive data, process or service-related issues with a customer centric approach
Support the onboarding process by coordinating new hire documentation and ensuring a smooth transition for new employees.
Assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed.
Respond to employee inquiries related to HR policies, procedures, and system navigation in a timely and professional manner.
Collaborate with HR team members to ensure seamless execution of HR services and initiatives.
Document key processes and strive to find ways to optimize and streamline.
Maintain confidentiality and handle sensitive employee information with discretion.
Conduct random audits and quality checks to ensure accurate and timely completion of tasks and cases.
Support system enhancements by participating in testing, training, and implementation activities with the team.
Create, maintain, and review employee documentation in accordance with defined processes and requests.

Fluent English and one of the following languages required: Polish, German, French, Italian, Czech, Spanish or Dutch
Demonstrable HR experience within a HR Shared Services model or multi-function HR expertise with a focus on customer service and quality assurance.
Experience working with enterprise-wide Customer Relationship Management portal and case management systems (Salesforce/Service Now) and Human Capital Management (Workday) technology solutions.
Ability to develop and maintain effective working relationships with a variety of stakeholders
Experience supporting HR related projects and initiatives
Bachelor's degree in Human Resources or other related field is preferred but not essential

Private medical care
Life insurance subsidized by employer
Private pension (3.5% employer contribution); enrollment possible after 3 months of employment
Multicafeteria system – MyBenefit
Access to a wealth of learning resources, including our digital learning portal.
Career paths aren’t linear here.

HR Shared Services Analyst

Key skills