About this role
Role Overview
- Installation of new tools at customer sites
- Follows all procedures and provides a consistent result within specified cycle times
- Achieves a predictable warranty start
- Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems related to installation
- Troubleshooting and repairs of moderate system level problems are based on the IE2's technical knowledge, education and training
- Prepares field service reports and daily passdowns on Installation progress and non-conformances
- Contributes to post-activity Quality Feedback Report
- Obtains all necessary international travel documents and manages their personal lives to be ready to travel for extended periods
- Manages personal finances to prevent disruption to scheduled activities
- even when traveling for extended periods
- Travels domestically and internationally by commercial transportation to customer sites
- Works with Senior Engineers, TSE, or Managers to formulate and carry out POAs
Requirements
- ASET minimum degree or equivalent work experience in supporting complex capital equipment for the semiconductor industry is required
Benefits
- medical, dental, vision, life, and other voluntary benefits
- 401(K) including company matching
- employee stock purchase program (ESPP)
- student debt assistance
- tuition reimbursement program
- development and career growth opportunities and programs
- financial planning benefits
- wellness benefits including an employee assistance program (EAP)
- paid time off and paid company holidays
- family care and bonding leave