Inside Sales Specialist – DTC, Primary Care

Role Overview

• Achievement of agreed business goals on a quarterly, semester & annual basis
• Contacting prospective leads by phone and email – who have expressed an interest in the OmniPod System.
• Deliver an exceptional customer experience by demonstrating a thorough understanding of how Insulet’s products are used including the benefits of the product, answer customer’s inquiries about the OmniPod product and competitive comparisons.
• Supporting customers as they transition onto the Omnipod System – ensuring a smooth transition from their present treatment to Omnipod.
• Interact with new customers on Omnipod product to ensure satisfaction and understanding of our product and after sales customer care.
• Support existing Omnipod customers who may have taken a break from using our products or be coming up to the end of funding to ensure retention on Omnipod products.
• Collaborate with internal stakeholders to feedback customer insights and help support a culture of continuous improvement.

Requirements

• Degree or equivalent relevant experience
• Demonstrated previous Inside Sales experience
• ideally in medical devices, healthcare or similar competitive, fast paced markets.
• Fluent in English (mandatory)

Benefits

• Health insurance
• Professional development opportunities
• Flexible work arrangements
• Paid time off