Workplace Manager

Role Overview

• Assist with development of the EHS System, ensuring that policies and arrangements are regularly reviewed and updated to ensure legal compliance.
• Active involvement in Paramount’s sustainability programme, supporting achievement of Carbon Net Zero by 2030 and ensuring that reporting is suitably defined and delivered.
• Provision of internal events support and coordination, assisting with production of event management plans, catering, cleaning and H&S requirements.
• Monitor, review and develop third party contracts for reception, concierge, helpdesk, cleaning, waste management, pest control, staff catering, hospitality, events, mail, and couriers.
• Assist with procurement and formal competitive tendering/benchmarking of contracted services and supplies to ensure cost efficiency and best value.
• Assist with the OPEX and CAPEX budgets for London, by parking POs, tracking spend and assisting with construction of the annual budget submission.
• Assist with projects as required, including communication with internal stakeholders and supervision of external and internal support services, ensuring cost efficiency and timely delivery.
• Management of offsite storage contracts, including regular reviews of inventory, retention policy compliance and destruction or disposal to ensure cost efficiency.
• Coordinate and continuously review departmental storage requirements across the Hawley complex with a view to rationalising and making best use of real estate.
• Manage inventory for all furniture assets and coordinate installations, including the supervision of external and internal resources.
• Coordination of commercial kitchen equipment and servicing requirements and building maintenance scheduling.
• Coordination of UK GRE communications across all Hawley specific platforms, plus the company intranet, including menus, emergency messaging, service updates and initiatives.
• Mentor and develop the Workplace Coordinators, through day-to-day guidance and direction, 1:1 review sessions and continuous feedback.
• Act as interface between UK GRE, the Productions and Studios Teams, attending regular meetings with the Studio Manager and providing support as required.
• Liaison with UK Employee Resource Groups, attending regular meetings and actively supporting initiatives as required.
• Assist with landlord liaison including reporting of issues and scheduling of planned maintenance works within the Landlord’s demise.
• Maintain effective professional relationships with all UK support departments including Security, Technology, Legal, HR and Finance to fulfil job responsibilities.
• Schedule and facilitate a quarterly Service Partners Forum to ensure effective collaboration, information sharing, problem solving and a strong ‘One Team’ ethos.

Requirements

• Proven experience of working as part of a Facilities Management/ Real Estate team.
• Proven experience of managing 3rd party contracts.
• Proven experience of managing OPEX and CAPEX budgets.
• Proven experience of managing projects.
• Proven experience of managing direct report staff.
• Excellent communication skills, both written and verbal.
• Ability to build effective relationships at all levels.
• Detail orientated, excellent prioritisation ability and strong organisation skills.
• Flexible with the ability to work under pressure and to tight deadlines.
• Enthusiastic but calm under pressure, with a common-sense approach.
• Committed, reliable and capable of working well both independently and as part of a team.
• Ability to deal with confidential information discreetly.
• Strong interpersonal skills and good team player.
• Highly motivated, committed and enthusiastic.
• Creative problem-solving ability.
• 2 years + experience in a managerial capacity.
• Formal Facilities Management qualification such as IWFM, RICS, CPD.
• IOSH Managing Safety or NEBOSH qualification.
• Proficient user of MS Office, Word, Excel, PowerPoint, SAP.

Benefits

• Attractive compensation and comprehensive benefits packages.
• Generous paid time off.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.