Key skills
Communication
About this role
Role Overview
- Lead and manage day-to-day procurement operations, ensuring alignment with functional strategy and business needs.
- Oversee execution activities performed by shared service teams and ensure consistent delivery of procurement services.
- Monitor operational performance and identify areas for improvement across processes and systems.
- Act as the CSL interface between CoS and CoE, ensuring full operability between the two Centres.
- Act as the CSL day to day programme manager for both centres and report into Global Head Strategy & Innovation and the CPO for any escalations.
- Drive external partner to secure a consistently high level of service delivery, act as second level escalation point for service issues, follow up on continuous improvement activities, and KPIs.
- Collaborate with CoS to align procurement operations with best practices and organizational standards.
- Leverage insights and data from CoS to drive process improvements and enhance operational efficiency.
- Facilitate communication, issue resolution, and performance feedback loops between teams.
- Provide feedback and reporting on COE effectiveness to support data-driven decisions and enhance operational outcomes.
- Validate procurement data and reporting outputs to ensure accuracy and consistency.
- Ensure adherence to procurement policies, procedures, and regulatory requirements across all operational activities.
- Identify and implement process improvements to enhance efficiency, effectiveness, and user experience.
- Serve as the subject matter expert on procurement processes and systems to ensure consistency, compliance, and operational efficiency across the function.
Requirements
- Bachelor’s degree in business, Supply Chain Management, Procurement, or related discipline is required.
- Postgraduate qualifications or certifications in procurement operations, governance, or process improvement (e.g., Lean Six Sigma) are desirable
- Minimum 8+ years of experience in procurement operations, shared services, or governance roles.
- Proven success in managing procurement execution teams and driving operational performance.
- Strong background in compliance, process improvement, and stakeholder engagement.
- Experience working with cross-functional teams and shared service environments.
Benefits
- For more information on CSL benefits visit How CSL Supports Your Well-being | CSL