Key skills
Sales
About this role
Role Overview
- Provide sales support on new technologies; recommend products and solutions
- Provide phone and e-mail support for customers by answering inquiries on our products and services
- Lead or participate in product trainings for fellow technical personnel and sales staff
- Troubleshoot and solve customer technical problems with our products and services
- Maintain technical relationships with our product vendors
- Evaluate future computer components to be used in our Nexlink products.
- Generate ideas for process improvement
- Represent Seneca Data in a professional manner; striving for total customer satisfaction
- Perform other related duties as assigned
Requirements
- Entry level job with limited prior relevant training or work experience
- Acquires basic skills to perform routine tasks
- Work is prescribed and completed with little autonomy
- Has limited discretion to vary from established procedures
- Works with either close supervision or under clearly defined procedures