Senior Mission Success Engineer

Role Overview

• Lead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPUaaS
• Execute deployments within classified facilities and FedRAMP-regulated environments
• Own infrastructure bring-up, platform configuration, security hardening, and production readiness validation
• Make real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers within cleared constraints
• Serve as the primary technical point of contact for assigned federal programs post go-live
• Own the long-term technical success, stability, and operational posture of deployed environments
• Build trusted relationships with government engineers, mission owners, security teams, and integrators
• Act as Armada’s on-the-ground technical authority for federal customers
• Build, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer
• Align deployment milestones, platform adoption, and operational maturity to customer business objectives
• Use the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking
• Regularly review progress against success plans with customer stakeholders and Armada leadership
• Ensure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning
• Surface risks, dependencies, and blockers early and drive resolution with clear ownership
• Support deployments operating under FedRAMP Moderate and High requirements
• Partner with customer security and compliance teams on ATO, continuous monitoring, POA&M tracking, and audit readiness
• Ensure Armada deployments align with NIST 800-53 controls and agency-specific requirements
• Maintain strict adherence to clearance, need-to-know, and operational security standards
• Accelerate time-to-value by enabling early mission workloads once authorization thresholds are met
• Support transitions from prototype, pilot, or IL environments into sustained production deployments
• Drive adoption of Atlas operational capabilities and Leviathan AI Factory workloads in support of mission needs
• Ensure environments remain stable, secure, and production-ready
• Proactively identify operational risks, security gaps, or scaling constraints
• Coordinate with Product, Engineering, Security, and Support teams to resolve issues within federal constraints
• Act as a senior technical presence in cleared environments, setting the standard for execution and professionalism
• Mentor junior cleared FDEs, CSEs, and delivery engineers
• Contribute to federal deployment standards, runbooks, and repeatable best practices
• Partner closely with the Sr. Director of Customer Success & Delivery, Americas & US Federal on priorities and escalations
• Work with Product, Engineering, Security, Compliance, and Government Programs teams
• Provide structured field feedback to influence Armada’s federal product and delivery roadmap

Requirements

• 8+ years of experience in infrastructure, platform engineering, SRE, forward-deployed engineering, or technical delivery roles in US Federal environments
• Active TS/SCI clearance required; Full Scope Polygraph strongly preferred
• Demonstrated experience supporting FedRAMP-authorized platforms, including ATO and continuous monitoring
• Strong technical foundation in AI infrastructure, edge compute, data center systems, cloud platforms, and GPU-accelerated workloads
• Proven ability to own both hands-on delivery and long-term program-level technical relationships
• Strong written and verbal communication skills in classified and executive settings.

Tech Stack

• Cloud
• Kubernetes
• TypeScript

Benefits

• Medical, dental, and vision (subsidized cost)
• Health savings accounts (HSA), flexible spending accounts (FSA), and dependent care FSAs (DCFSA)
• Retirement plan options, including 401(k) and Roth 401(k)
• Unlimited paid time off (PTO)
• 15 paid company holidays per year