Telemarketing Manager – Japanese Speaker
Tokyo, Tokyo, Japan
Full Time
2 hours ago
No Sponsorship
Key skills
CRMCommunicationSales
About this role
Role Overview
- Ensure sales targets, and KPI’s are continually reviewed, and expectations are met
- Develop strategies to meet or exceed sales targets
- Develop strategies to increase sales and meet or exceed sales targets.
- Monitor and evaluate call center performance, ensuring high quality customer service and adherence to company policies and procedures
Requirements
- Proven experience in delivering online sales across multiple customer contact channels, including phone, email, web/live chat, and social media.
- Essential experience in omni-channel sales strategies.
- Preferred experience with HubSpot or similar CRM platforms.
- Fluency in Japanese (minimum JLPT N2; N1 preferred), with the ability to communicate effectively in a professional/business setting.
- Excellent communication, engagement and development of people skills.
- Strong experience in online sales, with demonstrated success in meeting or exceeding sales targets in a dynamic environment.
- Experience with CRM and engagement platforms (HubSpot experience preferred) for seamless customer journey management.
- Supervise daily operations and personnel aiming for maximum efficiency and cost-effectiveness.
Benefits
- Professional development opportunities
- Equal opportunity employer