Lead complex Enterprise and Strategic client implementations from onboarding through successful adoption.
Serve as a primary point of contact between clients and internal teams to gather requirements and deliver tailored solutions.
Design, configure, and demonstrate customized solutions that meet client business needs.
Develop and deliver comprehensive training programs, including train -the-trainer sessions.
Support new asset implementations and ongoing site optimizations.
Provide advanced technical support and issue triage for complex client needs.
Collaborate with cross-functional partners to ensure alignment and client success.
Stay current on product enhancements, new releases, and industry trends.
Mentor and support less experienced team members and contribute to a positive team culture.
Lead or support complex projects and initiatives.
Share knowledge and best practices to improve team effectiveness and client outcomes.

A minimum of 5 years implementing complex, technology solutions for enterprise and strategic clients
Advanced technical expertise with the ability to analyze and solve complex problems.
Strong communication skills and the ability to build trusted client relationships.
Ability to manage multiple priorities and projects simultaneously.
Comfort working independently while collaborating with broader team.
Experience with mortgage products and pricing engine implementations is a definite plus.
High school diploma or equivalent; additional education and/or certifications highly preferred.

Full time employees will also be eligible for enrollment in a wide range of choices of benefits, including medical, dental, vision, basic life insurance, short/long term disability, 401(k) participation (with company match).
Time off (US Only): The Company provides a minimum of 10 days of vacation for new employees, sick time based on state requirements, 8 Company-paid holidays and 2 personal holidays per year.

PPE Implementation Consultant

Key skills