Own the product vision, strategy, and roadmap for Clio’s practice area verticals
Drive adoption, engagement, and growth of vertical-specific features and workflows
Develop deep expertise across multiple legal domains (e.g., Personal Injury, Family Law, Immigration), including case lifecycles, documentation, billing, and outcomes
Identify common patterns and opportunities to scale solutions across practice areas while preserving necessary specialization
Partner closely with Product, Engineering, Design, Marketing, Sales, Customer Success, and Legal to deliver impactful solutions
Lead customer discovery efforts across different practice areas to uncover unmet needs
Manage and prioritize a portfolio of initiatives balancing vertical depth with platform scalability
Lead and grow a team of Product Managers aligned to practice area verticals
Collaborate with go-to-market teams to ensure successful launches and strong adoption within each segment
Identify opportunities to expand Clio’s footprint into new or underserved practice areas

10+ years proven experience leading SaaS products, ideally in legal tech or verticalized software
Experience building products for specific industries or domains (legal experience strongly preferred; exposure to Personal Injury or similar high-complexity areas is a plus)
Demonstrated success balancing customization for verticals with scalable platform thinking
Experience leading and developing high-performing product teams
Strong stakeholder management skills in a cross-functional, matrixed environment
Strategic mindset with the ability to dive deep into execution details
Strong customer empathy and passion for solving domain-specific problems
Comfort operating in ambiguity and driving clarity across diverse problem spaces

Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin and Sydney) to be in office minimum twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
EAP benefits for you and household members, including counseling and online resources
401k matching and Child Education Savings
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

Director, Product Management, Practice Areas

Key skills