Build trusted, long term relationships as the Wills & Estates SME with law firms
Manage pilots, design tailored onboarding programs for clients and ensure regular cadence, engagement and adoption of the platform
Translate Wills & Estates legal workflows into actionable product feedback
Manage onboarding and provide tailored demonstrations
Translate real-world legal needs into technical requirements
Facilitate feedback loops with engineers to improve platform accuracy and usability
Identify patterns in daily legal tasks to determine which processes can be optimized or automated
Work closely with BDMs, Customer Success Lead and internal product developers and team to maximize platform value, customer experience and the renewal process
Requirements
5-8 years PQE in a law firm and/or in house roles
Deep expertise in Wills & Estates law
Based in Sydney or willing to move to Sydney
Demonstrated skills and passion for innovation in law
Ideally exposure in the roll out or adoption of legal tech/AI within legal teams
Ability to thrive in a start up environment which is fast paced and sometimes ambiguous