Build trusted, long term relationships as the Personal Injury SME with law firms.
Manage pilots, design tailored onboarding programs for clients and ensure regular cadence, engagement and adoption of the platform.
Translate legal workflows into actionable product feedback
Work closely with BDM's, Customer Success Lead and internal product developers and team to maximize platform value, customer experience and the renewal process.
Requirements
5-8 years PQE in a law firm and / or in house roles.
Deep expertise in Personal Injury law and legal processes.
Based in Sydney or willing to move to Sydney
Can demonstrate skills and passion for innovation in law.
Ideally exposure in the roll out or adoption of legal tech / AI within legal teams
Can thrive in a start up environment which is fast paced and sometimes ambiguous.