Director of Account Management
Irvine, California, United States of America
Full Time
2 hours ago
$190,000 - $210,000 USD
Visa Sponsor
Key skills
LeadershipBudgeting
About this role
Role Overview
- Manage performance reviews and improvement plans
- Manage quarterly bonuses for the team
- Assign and/or re-distribute client accounts to the team
- Budgeting new hires and interview/source new talent as needed
- Serve as department manager for escalated issues with client and carriers
- Develop training processes and service templates
- Attend client meetings as needed
Requirements
- 5+ years insurance industry experience
- Bachelor's degree, preferred
- 5 + years of Management / Leadership experience, preferred
- 5+ years of customer service experience, required
- Experience with Microsoft Suite, required
- Life and Health License, required
Benefits
- health, wellbeing, retirement, and other financial benefits
- paid time off
- overtime pay for non-exempt employees
- robust learning and development programs
- reimbursement of job-related expenses
- employee perks and discounts