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Technical Support Engineer
&Evolve
Website
LinkedIn
Technical Support Engineer
Vietnam
Full Time
3 weeks ago
No Visa Sponsorship
Apply Now
About this role
Role Overview
Provide Tier 3 support for technical and software issues
Mentor and coach Tier 2 Support Analysts
Analyze and resolve complex product issues
Document solutions and produce written guidance
Communicate effectively with stakeholders
Develop your own skills while guiding others
Requirements
Strong problem-solving skills
Excellent Technical/Application skills
In-depth Keyloop product knowledge
Coaching skills to guide Tier 2 Support Analysts
Ability to identify root causes of problems
Analytical mindset
Flexible approach to working practices.
Benefits
An inclusive environment to thrive
We’re committed to fostering an inclusive work environment.
Celebrating diversity and different lifestyles every day.
Encouragement to explore growth opportunities and career support.
Apply Now
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Technical Support Engineer at &Evolve | JobVerse