About this role

Monitor clients' needs while implementing strategies to enhance customer engagement
Assist customers with product selection and providing personalized recommendations
Handle inquiries via email and phone ensuring timely and effective responses.
Assist in document preparation and organization related to transactions
Ensure ongoing client engagement through consistent and organized communications
Promote continuous improvement in consumer engagement processes and contribute to business growth.

Experience in sales or relevant field, customer service or a fast-paced admin role is a plus but not required
Strong communication skills (verbal and written) and ability in problem-solving and negotiation
Eagerness to learn and grow in a sales-focused career path
Self-motivated and able to thrive in a fully remote work environment
Tech-savvy, organized, and proficient in using Zoom and Google Spreadsheets.

Customer Sales Associate

Key skills