Customer Service

Role Overview

• Research various destinations and needs of travel regarding prices, customs, weather conditions, reviews, etc.
• Diagnose the client's specifications and suggest suitable travel packages and/or services
• Organize travel from beginning to end
• Supply travelers with pertinent information and useful travel material
• Collect deposits and manage client payments
• Use promotional techniques and prepare promotional material to sell itineraries and tour packages
• Handle unforeseen issues and determine eligibility for credits/refunds
• Maintain relationships with key persons
• Keep financial statements and documents
• Ask for help and guidance when needed

Requirements

• Must be legally authorized to work in the United States
• Must have a reliable internet connection computer or smartphone
• Must be available to attend live and recorded trainings and meetings
• Must be self-motivated, have a positive attitude, and will be willing to learn and adapt
• Must be able to work independently, but are you passionate about travel and love helping others create unforgettable experiences

Benefits

• Travel perks
• Opportunity to work with the best vendors
• Flexible Schedule
• Full training is provided so no experience is necessary