Identify and manage existing and emerging risks that stem from business activities and the job role
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled
Follow written risk and compliance policies, standards, and procedures for business activities
Lead teams on project management, system change management, business rules and analysis and development, product development, product maintenance, service delivery and changes to existing systems/applications
Ensure change control processes and procedures encompass and/or adhere to enterprise or industry guidelines or best practices
Review post implementation documentation for lessons learned and recommend procedural or process updates for future initiatives
Provide subject matter expertise in development of creative solutions for business requirements or product offerings; advice on strategic and tactical solutions
Work with LOBs, vendors, and other internal resources to define business requirements and coordinate system enhancements to achieve LOB, CoSA or enterprise objectives
Analyze options to determine the best course of action to resolve or prevent future system outages or production issues
Present recommendation and execute required actions
Provide guidance to staff and assists management with workflow/workload schedule
Summarize insights from analysis and use findings to develop business rules
Requirements
Bachelor’s degree in Information Management, Information Studies, Computer Science or related field
6 years of progressive, post-baccalaureate experience in the job offered or in a related occupation
Master’s degree in Information Management, Information Studies, Computer Science or related field and 4 years of experience in the job offered or in a related occupation