About this role

Develop collaborative relationships with insurance companies/payors to verify benefits and eligibility.
Enter and update patient demographics, guarantor, and insurance information in company systems.
Respond to inquiries from insurance companies and internal team members.
Work collaboratively with the RCM, finance, accounting departments, admissions, and utilization management departments.
Maintain confidentiality of patient and business information.
Perform other duties as assigned.

3+ years of healthcare experience with billing, insurance verification, or utilization management required.
Knowledge and experience with EMR and billing software programs required.
Familiarity with HIPAA privacy requirements for patient information. Ability to maintain and protect confidential information.
Strong professional communication and interpersonal skills.
Demonstrated ability to consistently follow processes and procedures.
Strong attention to detail.
Excellent organizational awareness, adaptability, and conflict management skills.

Insurance Verification Specialist

Key skills