Develop, implement, and maintain sales territory models to ensure balanced workload and market coverage.
Partner with sales leadership to evaluate territory performance and make recommendations for optimization.
Support the development and refinement of sales forecasts by analyzing historical trends, pipeline data, and sales activity.
Maintain and deliver regular reporting packages for sales leadership, including forecast accuracy, attainment, and trending analysis.
Monitor pipeline health, coverage, and movement to provide visibility into sales performance and future revenue.
Identify gaps, risks, and opportunities within the funnel and recommend actions to improve conversion rates and deal velocity.
Serve as a key business user and administrator for CRM (e.g., Salesforce) and related sales systems.
Drive process improvements and system enhancements to streamline sales operations and improve user experience.

Bachelor’s degree in Business, Finance, Economics, or a related field preferred.
2–5 years of experience in Sales Operations, Business Operations, or a related analytical role.
Strong analytical skills with proficiency in Excel, Salesforce (or other CRM systems), Anaplan and BI/reporting tools (e.g., Tableau, Power BI).
Excellent communication and interpersonal skills with the ability to work across functions and levels.
Highly organized and detail-oriented with a proactive and problem-solving mindset.

Sophos operates a remote-first working model, making remote work the primary option for most employees.
Employee-led diversity and inclusion networks that build community and provide education and advocacy.
Annual charity and fundraising initiatives and volunteer days for employees to support local communities.
Global employee sustainability initiatives to reduce our environmental footprint.
Global fitness and trivia competitions to keep our bodies and minds sharp.
Global wellbeing days for employees to relax and recharge.
Monthly wellbeing webinars and training to support employee health and wellbeing.

Sales Operations Analyst

Key skills