Key skills
AzureITSMAzure DevOpsJiraConfluenceAgileScrumKanbanChange Management
About this role
Role Overview
- provide innovative, reliable, and tailored technology solutions
- build lasting partnerships by understanding the unique needs of each client
- provide specialized support at every stage
- foster a positive and inclusive work environment
Requirements
- 7+ years of experience in delivery management (IT/service delivery) or technical PMO
- 3+ years working with Agile (Scrum/Kanban) with technical teams (infra/ops/devops)
- Hands-on experience implementing governance and QA (not just reporting)
- Technical background (infra/ops/devops) to validate and challenge deliveries
- Experience with ITSM/ITIL and change management (CAB, risk, evidence)
- Certifications (Scrum Master, ITIL, Prince2) — valued
- Backlog and documentation tools (Azure DevOps, Jira, Confluence/SharePoint, etc.)
- Ability to structure templates: runbook, knowledge base (KB), change request evidence, post-change validation
Tech Stack
- Azure
- ITSM
Benefits
- positive and inclusive work environment
- specialized support at every stage