Project Manager

Role Overview

• Lead multiple large, complex client engagements from initiation through deployment and early value realization
• Own delivery performance across scope, schedule, budget, quality, and customer satisfaction
• Develop and manage integrated project plans, including timelines, budgets, resource plans, and dependencies
• Drive day-to-day execution: coordinate cross-functional teams, manage priorities, and remove delivery blockers
• Ensure alignment between what is sold and what is delivered, partnering closely with Sales and Solution teams
• Build and maintain detailed project schedules, forecasts, and financial tracking (budget vs. actuals)
• Manage resource planning and allocation across internal and external teams
• Identify and proactively address capacity constraints and delivery risks
• Support portfolio-level visibility into resource utilization and project health
• Identify, assess, and mitigate risks across technical, content, and operational workstreams
• Lead issue resolution and escalation in alignment with PMO governance
• Manage formal change control processes, including impact analysis on scope, schedule, and budget
• Ensure transparency and proactive communication of risks and mitigation strategies
• Serve as a primary point of contact for client stakeholders throughout delivery
• Facilitate alignment across executives, business stakeholders, and delivery teams
• Lead status meetings, steering updates, and executive-level reporting
• Educate clients on delivery processes, roles, and expectations to ensure effective collaboration
• Produce clear, concise reporting on project status, financials, risks, and outcomes
• Ensure adherence to PMO standards, tools, and methodologies
• Contribute to portfolio-level insights, dashboards, and continuous improvement initiatives
• Support governance forums (e.g., steering committees) with actionable insights and recommendations
• Coach and mentor delivery team members to strengthen execution capability
• Promote consistent use of tools, templates, and best practices across teams
• Contribute to the evolution of Unboxed’s PMO operating model, delivery frameworks, and standards
• Foster a culture of accountability, collaboration, and continuous improvement

Requirements

• 7–10+ years of project management experience, including leading large, cross-functional initiatives within the learning and development industry
• Demonstrated success delivering complex projects on time, within budget, and to high quality standards
• Experience working with enterprise clients and influencing senior stakeholders
• Bachelor’s degree preferred
• Experience in the Pharma/Life Sciences industry a plus
• Proficiency with modern project management and collaboration tools (experience with Kantata a plus)

Benefits

• Competitive salary and benefits
• Ample paid time off – 5 weeks PTO (pro-rated in 1st year), 6 paid holidays plus winter break between 12/26 and 1/1
• Dynamic and convenient office location – unlimited snacks, casual dress code, covered parking and gym on site
• Open communication and a commitment to fostering teamwork across the organization