Architect and deliver robust logic via Make, Zapier and custom APIs for critical CSX journeys (Customer Journey and Support), Marketing (lead acquisition) and Sales (sales process);
Implement automated error-handling flows to manage third-party system failures (connector instabilities). Systems administration and AI;
Perform expert-level administration in Pipedrive (emphasis on objects such as Organization, Contact, Deals, Projects and Activities/Tasks, as well as maintaining and creating native automations);
Feed, train and optimize snippets and knowledge rules for AIs (e.g., Intercom Fin).
Requirements
Advanced knowledge of Make / Zapier (handling Iterators, Aggregators, HTTP JSON calls);
Experience administering Pipedrive and familiarity with its API limitations (V1/V2);
Knowledge of RESTful API architecture, Webhooks, Arrays and Collections;
Prompt engineering focused on operational LLMs;
Knowledge of Google Sheets.
Benefits
Meal/food allowance of BRL 1,000 | iFood card
no deductions during vacation;
Home office allowance of BRL 150;
Wellz
mental health/psychotherapy | free for the employee;
Gympass
physical health/gyms | extendable to dependents;
Guapeco
pet health plan;
English lessons | free for the employee;
Unimed health insurance | with co-payment;
Coworking daily reimbursement | available for all states;
Extended parental leave (paternity and maternity);
Baby essentials kit for expectant parents;
Agreement with Farmasesi | only available in SC (Santa Catarina);
Partnership with Sesi Education | only available in SC (Santa Catarina);
Birthday day off;
Laptop and monitor provided and shipped to you;
Voucher of BRL 2,000 to purchase any additional equipment you need;
Team members from across Brazil to further promote our culture of diversity!