About this role

Build lasting and meaningful relationships throughout a portfolio of AEC organisations
Develop Customer Success Plans, with documented value delivered
Improve Autodesk Construction Cloud Adoption within these accounts by solving customer challenges with our technology
Mitigate any churn risk and guide expansion discussions
Become an expert in our Autodesk Construction Cloud Platform, in current functionality and roadmap

3+ years experience working for or with Water Companies
Advanced knowledge of AEC workflows and awareness of BIM solutions focused on Construction for the Water Industry
Advanced Knowledge of ACC (Autodesk Construction Cloud)
Detailed understanding of technology tools consumed by the water industry such as ACC Platform or similar CDE and Construction/Project Management solutions
In-depth knowledge of the construction/con tech industry
In-depth first hand knowledge of the UK and Ireland water industries
Proficient in problem solving
Familiar with the Construction Technology Ecosystem
Experience communicating the value of technology and its features to customers
Ability to travel when required
Experience in building face-to-face relationships with customers

Customer Success Manager, Water Engineering UK/I

Key skills