Specialist, Strategic Planning, Management & Evaluation

Role Overview

• Use strategic planning practices, processes and tools to facilitate strategic and operational planning; create alignment and accountability; develop performance measurement frameworks and evaluation plans to ensure progress towards achieving effective and efficient programs and services for Peel residents
• Ensure alignment of departmental efforts to the Region of Peel’s Strategic Plan through strategic planning, performance measurement, evaluation and change management methodologies
• Provide analysis and interpretation on trends, risks and gaps relating to Human Services data for planning and performance measurement purposes, draw cross-linkages between data, reports and community indicators
• Lead and assist in internal and external facilitations and consultations from a planning, performance and evaluation perspective with a focus on outcomes
• In partnership with program areas (divisions in the Human Services department), develop and analyze Key Performance Indicators (KPIs) using data that is both measurable and meaningful for assessing the extent to which objectives and outcomes are achieved and where areas for development/improvement are identified
• Provide evaluation support by facilitating the development of evaluation plans, matrices/questions, and frameworks through appropriate methodologies, including logic models, performance measurement frameworks, evaluation tools, data analysis and report writing to make recommendations
• Keep abreast of best practices in strategic planning, performance measurement and evaluation and work to build the capacity of the Department through knowledge exchange and developing learning tools to enhance the knowledge of internal staff
• Provide recommendations and advice with respect to risk management, quality assurance, business continuity and program changes which align with Departmental and client perspectives; recommend new ways to measure and share performance statistics that ensure metrics are utilized to enhance program delivery
• Demonstrates strong client management skills and the ability to work collaboratively to ensure projects are successful

Requirements

• Post-secondary education in Human Services, Planning, Public Administration, Public Service or a related field, combined with a minimum 5 years of relevant experience or an equivalent combination of education and/or experience
• Strong knowledge of strategic planning, performance measurement and evaluation methodologies including logic model, performance measurement framework and evaluation matrix development
• Experience in strategic and operational planning aligning to outcome development and creating performance measurement frameworks and knowledge of Key Performance Indicators (KPI) in order to ensure effective measurement relating to the administration of programs, services and processes
• A satisfactory Level 1 Criminal Record Check obtained directly from a police station (third-party background checks will not be accepted).

Benefits

• Automatic enrolment into OMERS pension plan (where applicable)
• Flexible hours supporting your wellness and wellbeing
• Supportive leadership and a culture of respect and inclusion