Work with the External & Inside Sales teams to meet and where possible exceed the customer’s requirements/expectations.
Follow established sales processes and guidelines to promote and sell Alfa Laval Product and services, specifically Evaporation Systems & Technologies.
Analyze and understand market insights and the customers’ buying behavior and make sales plans according to the business unit WIFH and Food & Pharma division strategy and targets.
Be active in the market and focus on inside customer interactions, including some visits, focusing on customer needs understanding and delivery the value of our products and services.
Develop complex and value quotes reflecting the customer needs stressing the unique selling points and follow up.
Understand customer needs and offer solutions with customer values.
Actively follow up the quote to understand if the proposed value is clear and if it matches the customer needs.
Provide direct support to customers during the quotation process with advanced technical support (including sizing & selection).
Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.
Work proactive and structured way to serve customers.

Engineering (Mechanical or Chemical) graduate / Diploma holder as Internal SaIes Engineer having robust experience of handling quotations and customer communication.
Minimum 5~10 Years of experience in any similar Food, Pharma and Water Industries.
Knowledge of Commercial /incoterms
Strong customer service orientation and sense of urgency
You demonstrate Ability to prioritize and manage multiple tasks simultaneously
Excellent communication and interpersonal skills are your strengths
You have an ability to express ideas clearly both in written and verbal formats
Strong attention to detail and follow-up skillset
Strong working knowledge of Microsoft Office and Email systems, specifically strong excel skills
Teamwork and team player.

An Exciting place to build your career in the sales team having the opportunity to expand your global network inside
and outside Alfa Laval with different nationalities.
Excellent opportunity to work with a global leader within the key technology areas of heat transfer, separation, and fluid handling.
We offer you an interesting and challenging position in an international, open, and friendly environment where we help each other to develop and create value for our customers.

Inside Sales Engineer – Evaporation Systems

Key skills