Inside Sales Client Manager

Role Overview

• Manages and grows relationships and drives expansion and renewals across all solutions within assigned accounts.
• Minimizes churn and maximizes retention in assigned accounts.
• Drives client satisfaction throughout the entire lifecycle of the clients’ buying process.
• Generates demand by assisting clients to identify current needs, and then effectively articulate how the company can add value through our services and solutions.
• Uses the company’s sales tools and methodology to effectively manage accounts, opportunities, pipelines, and forecasts.
• Communicates quotes, provides supportive sales documentation and obtains a sales order where there is an opportunity to close a sale.
• Builds relationships with clients and displays an interest in and knowledge of the client environment.
• Identifies opportunities for up-selling of solutions and services and display superior telephone etiquette.
• Identify sales opportunities by managing and growing revenue and expansion across solutions areas in the assigned accounts.
• Complies with and adheres to pre-identified governance and compliance standards as outlined by the company.

Requirements

• Significant demonstrated experience in a similar role in a similar environment
• Significant sales and client engagement experience
• Significant demonstrated experience analyzing commercial information

Benefits

• medical, dental, and vision insurance
• flexible spending or health savings account
• life and AD&D insurance
• short-and long-term disability coverage
• paid time off
• employee assistance
• participation in a 401k program with company match
• additional voluntary or legally required benefits
• supplemental life insurance
• spouse and child life insurance