Senior Business Operations Manager

Role Overview

• Coordinating between Global Operations and the Business Area on operational matters related to governance, analytics, and process alignment
• Owning monthly inventory reporting, analysis, and forecasting, including sub-inventory trend reporting, balance sheet reconciliation, driver commentary, and FC/FP planning cycle support in close partnership with cost accounting and regional stakeholders
• Leading SLOB material investigations and resolutions, including development of projections using OAC and Salesforce demand data, and oversight of scrap reviews to ensure appropriate disposition actions
• Monitoring and investigating purchase price variance and tariff impacts on materials and finished goods, partnering with operations, trade compliance, and cost accounting to assess financial exposure and drive resolution
• Preparing monthly performance review materials and maintaining the operations scorecard
• Managing Salesforce demand data extraction and reporting to support Business Area build plans and demand planning activities
• Investigating and resolving inventory transaction discrepancies, including improperly received inventory, incorrect material usage, and BOM inaccuracies across global manufacturing sites
• Contributing to Business Area leadership meetings by providing analysis, insights, and progress updates on assigned deliverables
• Coordinating monthly accounts receivable and accounts payable supplier reviews and supports supplier agreements involving consigned inventory, component buyback, discounted finished goods, and other non-standard commercial arrangements
• Leading special projects as required in support of ASSA ABLOY’s strategic objectives
• Collaborating in M&A due diligence and post-acquisition integration activities, as needed.

Requirements

• Minimum of 7+ of relevant professional experience
• Proven experience implementing process improvements
• Proven track record of highly effective analysis and communication
• Ability to effectively communicate and collaborate with global teams
• Above average reasoning and analytical skills with a proven ability to translate data into insights
• Strong process knowledge and awareness, with the ability to translate customer requirements and priorities into standard organizational work
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
• Demonstrated effective oral and written communication skills, including the ability to communicate clearly in English verbally and in writing
• Strong collaboration and teamwork skills, with the ability to partner effectively across functions and geographies
• Ability to work independently with minimal supervision while maintaining accountability for outcomes
• Tactical, diplomatic, and driven, with exceptional organizational and prioritization skills
• Ability to take ownership, drive continuous improvement, coordinate change, and deliver results at a global level
• Bachelor’s degree from a four-year accredited institution
• Equivalent education combined with relevant work experience may be considered
• Prior experience across multiple learning cycles, including operations, quality, finance, customer success, or a combination of these areas is preferred
• Ability to drive scalable, consistent, simplified, and high performance customer solutions in partnership with Business Areas and Global Operations is preferred
• Prior experience with advanced Excel data analytics and business intelligence tools, including Oracle Analytics Cloud, HFM/SmartView, Salesforce, Tableau, or similar platforms is preferred
• Prior experience with Miro, including Pulse Boards is preferred.

Tech Stack

• Cloud
• Oracle
• Tableau

Benefits

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential
• To be a part of a global organization that is pioneering the hardware, software and services that allow people to confidently navigate the physical and digital worlds