Analyst II

Role Overview

• Analyze, design, test, debug, and install application systems and components to meet business needs
• Develop computer system specifications that align with organizational standards and architecture
• Modify and enhance existing systems to correct deficiencies and improve performance and usability
• Collaborate with users to define system goals, workflows, and scheduling requirements
• Prepare flowcharts and diagrams to communicate system processes and logic
• Ensure system parameters and formats are compatible with hardware/software capabilities
• Support users by determining appropriate data sources, writing reports, or guiding system use
• Act as the primary point of contact for application system issues, troubleshooting and resolving problems
• Coordinate application updates and system enhancements in collaboration with stakeholders and vendors
• Provide technical support to operational strategies aligned within your program and initiatives that optimize processes, enhance productivity, and ensure quality across all program functions
• Ensure 100% of planned hours are worked and recorded
• Identify and forward to your leadership any opportunities that could lead to growth within your work area
• Analyze system and business data to assess cost, benefit, and risk for proposed solutions
• Evaluate and challenge data sources and assumptions to ensure accuracy, consistency, and reliability of information
• Partner with Product Managers and stakeholders to define user needs and value-driven solutions aligned to program objectives
• Provide recommendations based on analysis to support strategic decision-making and solution direction
• Support initiatives leveraging cloud technologies, open-source solutions, and agile development methodologies
• Help define and track performance metrics, user impact, and expected business outcomes
• Participate in growth efforts as requested
• Ensure all contractual deliverables are met/exceeded to the customer's satisfaction
• Completes personal PDP and attend Staff Meeting and Storytime (with camera on)
• Within your program, build productive and positive professional relationships with clients
• Execute all contract requirements as assigned in accordance with the contract specific LCAT and requirements
• Performs other related duties as assigned

Requirements

• Active Secret Clearance
• Bachelor's degree and 4 years of relevant experience, or Associate’s degree with 6+ years of relevant experience or High School diploma with 8+ years of relevant experience
• Experience in systems analysis, debugging, and implementing application enhancements
• Proficiency with documenting system requirements, diagrams, and technical specifications
• Knowledge of enterprise systems architecture, workflows, and data storage practices
• Strong interpersonal and communication skills to interact with users and technical teams
• Analytical and problem-solving skills with the ability to recommend effective solutions
• Google Cloud certification preferred (Google Cloud Platform – GCP)

Tech Stack

• Cloud
• Google Cloud Platform

Benefits

• health and wellness programs
• income protection
• paid leave
• retirement and savings