Servicing existing and new customer base within the theatre and clinical environment.
Providing support for MAKO robotic procedures, and manual joint replacement surgeries.
Providing theatre and wider HCP staff with training on Stryker products.
Working closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class.
Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice.
Understanding the clinical application of the broader Stryker business to always offer customers the best possible solution.
Conducting trials and evaluations of products in both theatre and the clinical environment as and when required.
Implementation of training, provision of instruments and implementation of new Stryker business.

Theatre experience or professional training in a medical environment preferred.
Minimum 2 years’ theatre or medical experience is preferred.
Commercial knowledge and an understanding of cost pressures surrounding theatres and surgical procedures is important.
Computer skills – MS Office, Excel etc.
Presentation skills with modern presentation media.
Workshop/product demonstration skills including anatomy and physiology knowledge base.

Product Support Specialist

Key skills