Supply Chain Account Manager

Role Overview

• Leads cross-functional coordination between Sales, Customer Service, Credit, Transportation, Inventory Management, and Distribution Centers
• Serves as the primary escalation point for resolving complex process and logistics issues
• Oversees customer implementations, onboarding, and offboarding processes
• Manages large-scale order coordination, ensuring accuracy and timeliness
• Drives operational excellence through system reporting and process improvements
• Acts as a liaison between field sales and distribution operations
• Leads special projects and cross-functional initiatives
• Supports national sales initiatives and organizational priorities

Requirements

• Typically 10 or more years of increasing responsibility
• 1 or more years of management experience
• In-depth knowledge of distribution center (DC) processes
• Proficiency with Warehouse Control System (WCS) and JD Edwards (JDE)
• Experience coordinating departments and managing projects
• Familiarity with Salesforce and customer scorecards

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements