About this role

Partner with customers to define initial configuration of digital tools.
Present solution features and benefits and align them to customer business needs.
Partner with customers to obtain initial user and hierarchy data sets, ensuring data is complete and accurate.
Work with customer IT contacts when needed to initiate customer data feeds and integrations.
Manage all pilot launches to ensure success and customer adoption.
Manage all launch communications and timelines in coordination with the customer.
Provide training to corporate users as needed.
Monitor adoption metrics and partner with customer to improve utilization.

Bachelor’s degree in business, communications, IT or similar
4 years’ professional work experience
2 years’ experience working in customer data hierarchies
25% national travel required
No immigration sponsorship is available for this role at this time.
2 years Business Analyst experience (preferred)
2 experiences in customer-facing software solutions (preferred)
Excellent communication skills, including direct customer interaction, ability to answer IT related questions (preferred)
Organization and time management skills (preferred)
Problem solving skills (preferred)
Advanced skills in multiple software programs (preferred)
Strong attention to detail (preferred)
Self-motivated (preferred)

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.

Deployment Manager

Key skills