Key skills
AnalyticsStakeholder ManagementProduct ManagementCommunication
About this role
Role Overview
- Own and drive the holistic user experience across Surfshark's product suite, ensuring seamless integration and consistency across all products within our application;
- Collaborate closely with product managers, designers, engineers, data marketing teams to deliver products that meet both user needs and business objectives;
- Analyze user behavior, feedback, and performance metrics to prioritize features and improvements that drive engagement, retention, and satisfaction across the product suite;
- Take ownership of key product metrics including user engagement, feature adoption, cross-product usage and retention rates;
- Drive continuous product discovery by uncovering user needs through research, data, and experimentation.
Requirements
- Proven experience in product management with a track record of shipping successful products at scale;
- Strong product discovery craft
- being accountable for key metrics: engagement, retention and cross-product adoption;
- Experience translating strategy into well-prioritized roadmaps and outcomes (not just outputs);
- Strong analytical skills with hands-on experience using product analytics tools and interpreting data to drive decisions;
- Passion for understanding user needs and building products that solve real problems;
- Excellent communication and stakeholder management skills; ability to clearly present ideas to both technical and non-technical audiences.
Benefits
- Growth and learning opportunities: time dedicated to learning, conferences, online learning platforms, and books for your professional development;
- Health and wellness: we want you to feel and be your best. That's why we offer various benefits, from online workouts and a physical coach to health insurance and regular mental health checks;
- Tools of your choice: choose the technical equipment and tools you need to do your best work;
- Community and celebrations: get ready for long-lasting traditions such as yearly workation, Friday get-togethers, various team buildings and company celebrations;
- Work-life balance: We encourage working in the office, with the possibility of up to two remote days per week. Plus, with our WFA policy, you can work from almost anywhere in the world;
- More days off: additional vacation days depending on your tenure;
- Premium Surfshark accounts: for you, your family, and friends;