With minimal supervision, repair, maintain, update, and install video, audio, and distribution-related electronic systems and equipment.
Respond to help desk tickets, working with automation systems, video servers and routers, and quickly fix tools and systems used by content creators.
Coordination with IT department on design requirements for servers and IP network; installation and updating of software/firmware and tracking of IP and VLAN usage.
Documentation of maintenance records using Visio, CAD, Word, Excel. Maintain and update all drawings and update all equipment maintenance records.
Other duties as assigned.
Requirements
One to three years of experience, or an equivalent combination of education, training, or internships, in broadcast or audio/visual media, IT, or a related technical field.
Basic troubleshooting skills and aptitude to learn how to diagnose issues in video, audio, RF, and IP-based systems.
Clear oral and written communication skills, with the ability to document work performed and explain technical issues.
Customer service oriented and professional, with the ability to work well with engineers, IT staff, and end users.
Ability to follow standardized procedures, manage multiple tasks, and complete work accurately in a fast-paced operational environment.
Organized and detail-oriented, with an interest in teamwork and continuous learning.
Familiarity with common broadcast signal types and standards such as SDI, AES, analog audio/video, and introductory knowledge of IP-based media systems.
Basic understanding of media file formats and codecs such as MXF, MP4, WAV, H.264, and H.265.
Foundational understanding of video and audio signal flow.
Exposure to broadcast or media systems installation, maintenance, or operations.
Familiarity with basic test equipment used in broadcast or media environments.
Introductory knowledge of IP networking concepts such as VLANs, multicast, and routing.
Awareness of modern broadcast technologies including IP media, AoIP, and automation systems.
Basic awareness of cybersecurity best practices for technical systems.
Experience working with Windows-based computers; exposure to servers or virtualized systems is a plus.
Basic familiarity with non-linear editing systems or digital audio workstations.
Ability to learn and maintain technical documentation.
Must have a valid driver’s license with a clean driving record.
Interest in and enthusiasm for the mission of OPB and public service media.