Planning the work of the project team and achieving overall quality, schedule and cost targets.
Responding to escalation of issues from project team members.
Ensuring that project milestones are met and reported.
Coordinating closely with the assigned technical lead for quality assurance / quality control (QA/QC) functions and in the development of deployment specific engineering documentation.
Providing information and support to other organizations within the company, pertaining to the project.
Creation of the project plan.
Coordination and execution of all client written and verbal communications.
Working with Procurement to procure hardware and software necessary to the project.
Ordering and coordination of 3rd party services (i.e. ISP, utilities, etc.).
Coordination with engineering team leads (ETLs) in selection of field engineering resources.
Assignment of project tasks in the service delivery system.
Escalation and communication of issues and changes affecting the project.
Initiating the billing process and closure of the project upon completion.

IT Project Manager

Key skills