Program Manager

Role Overview

• Manage the master schedule in collaboration with Sales and Field Marketing to ensure kits are utilized efficiently and sites are confirmed.
• Coordinate sub-regional activities to streamline shipping and logistics.
• Partner with AMs and RSMs to identify and secure account sites for demos and roadshows.
• Send weekly updates to Sales teams with upcoming demo days and confirm event details and logistics.
• Own the weekly meeting agenda and discussion with Sales and BU stakeholders.
• Distribute weekly email updates to RSMs and RSDs with schedules and areas needing support.
• Confirm critical details each week: Is the onsite room confirmed with the customer? Is catering required?
• Equipment shipping and next destination details
• Coordinate shipping logistics for demo kits and event materials.
• Track shipment addresses and maintain centralized inventory of event assets and shipping documentation.
• Ensure AMs follow FedEx instructions and manage kit handoffs.
• Facilitate quarterly equipment returns to NIC and create SFDC support cases for updates and redistribution.
• Submit lead sheets per account using Workfront requests.
• Collaborate with Marketing to ensure onsite events are properly categorized and leads are uploaded.
• Collect and process handwritten leads from Sales teams

Requirements

• 2 years of Sales or Marketing-related experience
• Excellent organizational and multitasking skills
• Proven success in large scale project management
• Close working relationship with Sales and Marketing organizations
• Effective cross-functional communication
• Flexibility in a dynamic, high tech growth environment
• Excellent communication skills

Tech Stack

• SFDC

Benefits

• We provide a variety of medical insurance plans, with dental and vision coverage
• Employee Assistance Program
• 401(k)
• tuition reimbursement
• employee resource groups
• recognition
• flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave