Partner with sales and customer success teams to set up new platform instances and configure customer accounts in the backend
Manage demo environments, including setting up and shutting down instances as needed
Execute and maintain custom configurations for both internal and external use cases
Follow established operational workflows to ensure accuracy, consistency, and timely delivery
Identify process inefficiencies and contribute ideas for continuous improvement

Several years of experience in operations, data entry, or administrative roles requiring high attention to detail
Comfort working within structured workflows and product-related processes
Strong organizational skills with the ability to manage multiple tasks simultaneously
Proven ability to collaborate cross-functionally with different teams
Resourceful, proactive mindset with a willingness to learn new tools and systems

Operations Associate

Key skills